Why a CrowdStrike-Like Outage Won't Happen to SentinelOne

In the fast-paced world of cybersecurity, service outages can have devastating consequences for organizations. Recently, a major competitor faced a significant outage that disrupted services for many customers, raising concerns about the reliability and stability of endpoint protection platforms. As businesses reassess their security strategies, a crucial question emerges: Could the same issue happen to SentinelOne?

Why SentinelOne Stands Apart: Ensuring Reliability and Stability

SentinelOne has implemented robust measures to prevent the type of service outage that affected its competitors. Here’s why SentinelOne’s approach makes a difference:

1. No Kernel Components in Live Security Updates:

   • Mitigating System Instability: SentinelOne does not push kernel components like drivers or .sys files in its Live Security Updates, avoiding the risks associated with kernel-level changes.

   • Focus on User Mode Components: By concentrating on user mode components, SentinelOne significantly reduces the potential for critical system failures.

   • Stable Updates: This method ensures that updates are less likely to cause widespread outages, offering customers peace of mind.

2. Rigorous Development and Deployment Processes:

   • Phased Rollout Strategy: SentinelOne deploys updates gradually, ensuring potential issues are identified and resolved before reaching all endpoints.

   • Early Issue Detection: SentinelOne minimizes the risk of systemic failures across customer environments by targeting a subset of endpoints.

   • Performance-Focused Deployment: Customers benefit from a stable and reliable deployment process that prioritizes both security and performance.

3. Customer-Controlled Live Security Updates:

   • Flexible Update Management: Customers have full control over when and where updates are applied, allowing for a tailored security approach that aligns with their unique needs.

   • Risk-Based Decisions: The on/off toggle feature empowers organizations to manage updates based on their specific risk tolerance and operational requirements.

   • Non-Disruptive Updates: SentinelOne’s flexibility ensures that updates do not interfere with critical business operations, maintaining continuous protection.

4. Transparent Release Notes:

   • Detailed Insights: Each Live Security Update is accompanied by comprehensive release notes, providing transparency about the changes and their potential impact on systems.

   • Informed Decision-Making: This level of transparency allows customers to make well-informed decisions about implementing updates, enhancing overall security management.

   • Building Trust: SentinelOne’s commitment to transparency fosters trust and boosts customer confidence in their security posture.

In an industry where stability and reliability are paramount, SentinelOne’s approach to Live Security Updates sets it apart from the competition. By avoiding risky kernel-level changes, deploying updates in a phased manner, empowering customers with control, and maintaining transparency, SentinelOne ensures that its customers are protected without the fear of unexpected service outages. For businesses seeking a reliable endpoint protection solution, SentinelOne offers a robust and trustworthy platform that aligns with their security needs. Find out more by speaking with Promethean. Contact us here.